PAIA Manual

This manual is published by I Am Chemicals (Pty) Ltd ("IAMC") in terms of section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) ("PAIA"), read with the Protection of Personal Information Act, 2013 ("POPIA"). It explains how to request access to records held by IAMC.

1. Company details

  • Name: I Am Chemicals (Pty) Ltd
  • Physical and postal address: 2nd Floor, Vasco Da Gama House, 26 Ernest Oppenheimer Avenue, Bruma, Gauteng, 2198
  • Telephone: +27 74 524 8671 / +27 83 461 2517
  • Email: adele@iamchemicals.co.za
  • Website: iamchemicals.co.za

2. Information Officer

  • Information Officer: Dean Booyse
  • Email: dbooyse@iamchemicals.co.za
  • Telephone: +27 83 461 2517
  • Address: as above

3. Guide from the Information Regulator

The Information Regulator has published a guide on how to use PAIA and POPIA. It is available on the Regulator's website at inforegulator.org.za, or you may ask our Information Officer for a copy. Information Regulator: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001; email enquiries@inforegulator.org.za.

4. Records held by IAMC

  • Company records: incorporation documents, statutory registers, minutes and resolutions
  • Financial records: annual financial statements, accounting records, tax and VAT records, banking records
  • Commercial records: quotations, purchase orders, invoices, contracts, supplier and customer agreements, credit applications
  • Trade and compliance records: import and export documentation, customs records, safety data sheets, certificates of analysis and regulatory registrations
  • Personnel records: employment contracts, payroll and statutory employee records
  • Website and correspondence records: enquiries received through this website, email and telephone

5. Records available without a request

Information published on this website, including our Privacy & Data Protection Policy, is available without a formal request.

6. Records held in terms of other laws

Records are kept as required by, among others, the Companies Act 71 of 2008, the Income Tax Act 58 of 1962, the Value-Added Tax Act 89 of 1991, the Customs and Excise Act 91 of 1964, the Basic Conditions of Employment Act 75 of 1997, the Labour Relations Act 66 of 1995, the Occupational Health and Safety Act 85 of 1993, the Hazardous Substances Act 15 of 1973, the Consumer Protection Act 68 of 2008 and POPIA.

7. Processing of personal information

IAMC processes personal information of customers, suppliers, employees and business contacts to respond to enquiries, perform contracts, assess credit, meet trade and regulatory obligations and keep proper records. Personal information may be shared with regulators, financial and credit institutions, professional advisers and logistics partners where needed, and may be transferred across borders only with appropriate safeguards. Security measures are described in our Privacy & Data Protection Policy.

8. How to request access

  • Complete Form 2 (Request for Access to Record) prescribed under the PAIA Regulations, available from the Information Regulator's website or from our Information Officer.
  • Send it to the Information Officer by email or hand delivery at the address above.
  • Give enough detail to identify the record, the form of access you want, and your contact details. If you request on behalf of someone else, include proof of your authority.
  • Prescribed fees under the PAIA Regulations may apply. We will tell you of any fee before processing your request.
  • We will respond within 30 days, as PAIA requires. This period may be extended once by up to 30 days where PAIA allows, and we will tell you if it is.

9. Grounds for refusal

Access may be refused on the grounds set out in Chapter 4 of Part 3 of PAIA, including protecting the privacy of third parties, commercial information of third parties, confidential information, and records privileged from production in legal proceedings.

10. Remedies

If you are not satisfied with our decision, you may lodge a complaint with the Information Regulator or apply to a court, as provided for in PAIA.

11. Availability of this manual

This manual is available on this website and at our offices. Last updated: October 2026.